Hundreds of organizations have relied on this program to protect productivity, retain talent, and build resilience during transition and change.

Business as UnUsual equips managers with the tools they need to manage the critical priorities during change—communication, productivity, and resistance.

Here's What Happens When Change Hits:

1. New Organizational Dynamics
1. New Organizational Dynamics: uncertainty and ambiguity cloud the future the trust level drops and self-preservation instincts gain prominence
2. Negative Impact on Behavior
2. Negative Impact on Behavior: "me" issues, deterioration in teamwork, politics and power struggles, drop in morale and job commitment and resistance to change.
3. New Risk Factors
3. New Risk Factors: management inertia, productivity decline, communication problems, confusion on priorities, turnover and performance slippages.
Business as UnUsual is PRITCHETT’s flagship program on change management.
It positions your leaders to—
  • Manage the predictable dynamics of change
  • Role model the right behaviors
  • Keep the workforce engaged and focused despite distractions
  • Direct energy away from resistance to change
  • Address urgent change-specific communication needs
  • Defend and drive operating results

This down-to-earth training gives your leaders insights, tools, and actionable steps they will believe in and can put to use immediately.

Business as Unusual Course Details

Program Agenda
Module 1:  Change: Today’s Status Quo
Module 2:  Transition Management in the Age of Instability
Module 3:  Managing Communication, Productivity, and Resistance
Module 4:  Managing the Personal impact of Change
 
Key Objectives
  • Recognize the predictable dynamics of change
  • Acquire tools for managing the challenges of change around communication, productivity and resistance
  • Identify and capitalize on individual “change management strengths” —flexibility, innovativeness, risk tolerance, and stress tolerance.
 
Topics Addressed
  • Winds of change
  • Impact of Change Survey
  • Three guarantees of change
  • Becoming a change agent
  • Dynamics of change for individuals and organizations
  • Communication dynamics and coaching points
  • How to manage productivity with action plans and coaching points
  • Techniques for managing resistance, with action plans and coaching points
  • Change agent competencies and coaching points (FIRS)
 
Primary Results
Individuals learn the dynamics of change and receive tools to help manage themselves and their team for high productivity during organizational change.
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